1. About Us

Sukon Pet by Haabeebee (“we”, “us”, “our”) operates the website haabeebee.com, registered at Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong. By using this website or placing an order, you agree to these Terms & Conditions.

2. Products

We sell pet supplies and related accessories. We try to describe and picture products as accurately as possible, but slight variations in colour, packaging, or design may occur. Product availability is not guaranteed until your order is confirmed.

3. Prices and Payment

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time, but changes won’t affect orders already confirmed. Payment is taken at checkout through our secure payment processor. We reserve the right to cancel and refund any order where payment cannot be verified or where a pricing or listing error has occurred.

4. Orders and Acceptance

Placing an order is an offer to buy, which we accept once we send you an order confirmation email. We may decline or cancel an order at our discretion, for example due to stock issues or suspected fraud, in which case you’ll receive a full refund.

5. Delivery

We aim to dispatch orders promptly and deliver via reliable couriers across the UK. Estimated delivery times are provided at checkout but aren’t guaranteed. We’re not responsible for delays caused by the courier or events outside our control. Risk in the goods passes to you once they’re delivered to the address provided at checkout.

6. Returns and Cancellations

See our Refund & Returns Policy and Cancellation Policy, which form part of these Terms.

7. Your Account

If you create an account with us, you’re responsible for keeping your login details secure and for all activity under your account. Let us know immediately if you suspect unauthorised use.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is owned by or licensed to Sukon Pet by Haabeebee and may not be copied or reused without our permission.

9. Limitation of Liability

To the extent permitted by law, we’re not liable for indirect or consequential losses arising from your use of this website or our products. Nothing in these Terms limits your statutory rights as a consumer, including your rights under UK consumer protection law where applicable.

10. Privacy

Your personal data is handled in line with our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time you place an order is the one that applies to that order.

12. Governing Law

These Terms are governed by the laws of Hong Kong, without prejudice to any mandatory consumer protection rights you’re entitled to under the laws of your country of residence.

13. Contact Us

Sukon Pet by Haabeebee

Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong

Email: sales@haabeebee.com

Phone: (+62) 361 234 4567